Displaying publications 1 - 20 of 292 in total

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  1. Zhang G, Jing W, Tao H, Rahman MA, Salih SQ, Al-Saffar A, et al.
    Work, 2021;68(3):935-943.
    PMID: 33612535 DOI: 10.3233/WOR-203427
    BACKGROUND: Human-Robot Interaction (HRI) has become a prominent solution to improve the robustness of real-time service provisioning through assisted functions for day-to-day activities. The application of the robotic system in security services helps to improve the precision of event detection and environmental monitoring with ease.

    OBJECTIVES: This paper discusses activity detection and analysis (ADA) using security robots in workplaces. The application scenario of this method relies on processing image and sensor data for event and activity detection. The events that are detected are classified for its abnormality based on the analysis performed using the sensor and image data operated using a convolution neural network. This method aims to improve the accuracy of detection by mitigating the deviations that are classified in different levels of the convolution process.

    RESULTS: The differences are identified based on independent data correlation and information processing. The performance of the proposed method is verified for the three human activities, such as standing, walking, and running, as detected using the images and sensor dataset.

    CONCLUSION: The results are compared with the existing method for metrics accuracy, classification time, and recall.

    Matched MeSH terms: Workplace
  2. Mohd Esa Baruji, Sudin, Sham Xahary, Siti Zainatul Arafah, Nuraida Waslee, Siti Nasyrah Ibrahim, Nur Hidayana Abdullah, et al.
    MyJurnal
    communication, full compliance and good behavior) as among the crucial elements required to be possessed by the principal employers in three sectors, namely manufacturing, public services and construction. In relation to this, this paper will describe the development and validation of instruments prior to the measurement of principal employers’ roles and responsibilities in the implementation of OSH. Three assessment tools were developed, namely the Benchmarking Interview, Questionnaire and Workplace Inspection. Fifteen companies were selected for the benchmarking interview, 50 employers conveniently selected for the survey interview (covering three sectors) and 90 employers selected for the workplace inspection (30 respondents for each sector). The development of benchmarking interview and workplace inspection scores are briefly discussed while the main focus is on the validation of the survey constructs (or items). The reliability check on 53 items representing four elements (i.e., Commitment, Communication, Compliance, Behaviour) of employers’ roles and responsibilities in the implementation of OSH showed that the Cronbach’s Alpha coefficient is more than 0.90 which indicates that the internal consistency is extremely reliable. It also indicates that the set of items in each element are closely related and well understood by the respondents. Validity check on the items based on the Rasch measurement infit and outfit mean square statistics and standardized z-score found that nine items had misfitting values and finally corrected for further analysis. This study had shown that a valid and reliable instruments are important in ensuring that accurate and precise findings are obtained in measuring the roles and responsibilities of principal employer in the implementation of OSH.
    Matched MeSH terms: Workplace
  3. Ang YK, Mirnalini K, Zalilah MS
    Malays J Nutr, 2013 Apr;19(1):37-51.
    PMID: 24800383 MyJurnal
    Introduction: The use of email and website as channels for workplace health
    information delivery is not fully explored. This study aims to describe the
    rationale, design, and baseline findings of an email-linked website intervention
    to improve modifiable cancer risk factors. Methods: Employees of a Malaysian
    public university were recruited by systematic random sampling and randomised
    into an intervention (n=174) or control group (n=165). A website was developed
    for the intervention and educational modules were uploaded onto the website.
    The intervention group received ten consecutive weekly emails with hypertext
    links to the website for downloading the modules and two individual phone
    calls as motivational support whilst the control group received none. Diet,
    lifestyle, anthropometric measurements, psychosocial factors and stages of change
    related to dietary fat, fruit and vegetable intake, and physical activity were
    assessed. Results: Participants were predominantly female and in non-academic
    positions. Obesity was prevalent in 15% and 37% were at risk of co-morbidities.
    Mean intake of fats was 31%, fruit was ~1 serving/day and vegetable was <1
    serving/day. Less than 20% smoked and drank alcohol and about 40% were
    physically inactive. The majority of the participants fell into the Preparation
    stage for decreasing fat intake, eating more fruit and vegetables, and increasing
    physical activity. Self-efficacy and perceived benefits were lowest among participants in the Precontemplation/Contemplation stage compared to the Preparation
    and Action/Maintenance stages. Conclusion: Baseline data show that dietary and
    lifestyle practices among the employees did not meet the international guidelines
    for cancer prevention. Hence the findings warrant the intervention planned.
    Keywords: Cancer, risk factors, email, website, worksite
    Matched MeSH terms: Workplace*
  4. Siti Munira Yasin,, Kamarulzaman Muzaini, Ely Zarina Samsudin, Mohamad Ikhsan Selamat, Zaliha Ismail
    MyJurnal
    The outbreak of novel coronavirus disease 2019 (COVID-19) has been declared a Public
    Health Emergency of International Concern by the World Health Organization. The incidence
    of this pandemic continues to rise, with 40,665,438 confirmed cases and 1,121,843 deaths
    worldwide by 21 October 2020. During this public health crisis, healthcare workers are at the
    frontline of the COVID-19 outbreak response, and as such are at risk of being infected and
    developing job burnout while in the line of duty. This study reviews the history of COVID-19
    outbreak, infection control measures in hospitals during COVID-19 outbreak, healthcare
    workers’ risk of infection and other health effects from battling COVID-19, and challenges and
    recommendations for protecting healthcare workers during this pandemic. At present,
    healthcare workers are every country’s most valuable resources, and their safety must thus
    be ensured. Strong medical leadership, clear pandemic planning, policies and protocols,
    continuous educational training, adequate provision of personal protective equipment,
    psychological support, and the provision of food, rest, and family support for healthcare
    workers would augment a climate of safety in the workplace, ensure their wellbeing, and
    improve their capacity to battle this ongoing pandemic.
    Matched MeSH terms: Workplace
  5. Samsudin EZ, Isahak M, Rampal S, Rosnah I, Zakaria MI
    Int J Health Plann Manage, 2020 Sep;35(5):1065-1082.
    PMID: 32468617 DOI: 10.1002/hpm.2985
    Previous studies have indicated that junior doctors commonly experience workplace bullying and that it may adversely impact medical training and delivery of quality healthcare. Yet, evidence on the precursors of bullying among them remains elusive. Drawing on the individual-disposition hypothesis, the present paper examined the relationships of negative affect, personality and self-esteem with workplace bullying among junior doctors. Multilevel analysis of a universal sample (n = 1074) of junior doctors working in the central zone of Malaysia using mixed effects logistic regression was performed. The results indicate that participants with moderate (AOR 4.40, 95% CI 2.20-8.77) and high degree (AOR 13.69, 95% CI 6.46-29.02) of negative affect as well as high degree of neuroticism (AOR 2.99, 95% CI 1.71-5.21) have higher odds of being bullied compared to their counterparts. The findings present evidence that individual traits are associated with junior doctors' exposure to bullying. While victim blaming should be avoided, this suggest that antibullying measures with an interpersonal focus should be considered when developing antibullying initiatives targeted at junior doctors. This includes primary intervention such as cognitive training, secondary interventions such as resource enhancement building and conflict management skills training, and tertiary interventions such as counselling.
    Matched MeSH terms: Workplace*
  6. Samsudin EZ, Isahak M, Rampal S, Rosnah I, Zakaria MI
    Malays J Med Sci, 2021 Apr;28(2):142-156.
    PMID: 33958968 DOI: 10.21315/mjms2021.28.2.13
    Background: Research suggests that junior doctors often experience workplace bullying, which may have adverse impacts on medical training and delivery of quality healthcare. However, evidence among local population has not been established. The present study aims to examine the prevalence of workplace bullying among Malaysian junior doctors and explore its associated sociodemographic and employment factors.

    Methods: A multicentre cross-sectional study was conducted in 12 government hospitals accredited for housemanship training within the central zone of Malaysia. The study included a total of 1,074 house officers who had been working for at least 6 months in various housemanship rotations. The Negative Acts Questionnaire-Revised (NAQ-R) was used to examine workplace bullying.

    Results: The 6-month prevalence of workplace bullying among study participants was 13%. Work-related bullying such as 'being ordered to do work below your level of competence', person-related bullying such as 'being humiliated or ridiculed in connection with your work', and physically intimidating bullying such as 'being shouted at or being the target of spontaneous anger' were commonly reported by study participants. Medical officers were reported to be the commonest perpetrators of negative actions at the workplace. Study participants who graduated from Eastern European medical schools (adjusted odds ratio [AOR] 2.27; 95% confidence interval [CI]: 1.27, 4.07) and worked in surgical-based rotation (AOR 1.83; 95% CI: 1.13, 2.97) had higher odds of bullying compared to those who graduated from local medical schools and worked in medical-based rotation, whereas study participants with good English proficiency (AOR 0.14; 95% CI: 0.02, 0.94) had lower odds of bullying compared to those with poor English proficiency.

    Conclusion: The present study shows that workplace bullying is prevalent among Malaysian junior doctors. Considering the gravity of its consequences, impactful strategies should be developed and implemented promptly in order to tackle this serious occupational hazard.

    Matched MeSH terms: Workplace
  7. Masitah Alias, Zaini Hamzah
    MyJurnal
    The growing concern over the workers safety and health has lead many factories and organizations do the air monitoring to ensure the airborne at their workplace is safe for the worker’s health and complying the Occupational Safety and Health Act 1994 (Act 514). In this study, the monitoring covers an indoor air quality and chemical exposure to the workers in one of the power plant repair shop. A few workers from different sections namely blasting, welding, grinding, fitting and maintenance area were chosen to assist in the personal monitoring for 8 hours measurement. PM10 were measured at a few sampling points to collect dusts for 24 hours duration. The samples were brought back to the laboratory for gravimetric and SEM-EDAX analysis. The results were certainly exceed the limit for air quality, and many elements were detected such as Fe, Ni, Al, Si, Ca, K, Ba, S, Cr, Zn and Cl. The present of these elements shows that exposure to these particulate matters is quite risky and some measure needs to be taken for remedial action.
    Matched MeSH terms: Workplace
  8. Jing W, Tao H, Rahman MA, Kabir MN, Yafeng L, Zhang R, et al.
    Work, 2021;68(3):923-934.
    PMID: 33612534 DOI: 10.3233/WOR-203426
    BACKGROUND: Human-Computer Interaction (HCI) is incorporated with a variety of applications for input processing and response actions. Facial recognition systems in workplaces and security systems help to improve the detection and classification of humans based on the vision experienced by the input system.

    OBJECTIVES: In this manuscript, the Robotic Facial Recognition System using the Compound Classifier (RERS-CC) is introduced to improve the recognition rate of human faces. The process is differentiated into classification, detection, and recognition phases that employ principal component analysis based learning. In this learning process, the errors in image processing based on the extracted different features are used for error classification and accuracy improvements.

    RESULTS: The performance of the proposed RERS-CC is validated experimentally using the input image dataset in MATLAB tool. The performance results show that the proposed method improves detection and recognition accuracy with fewer errors and processing time.

    CONCLUSION: The input image is processed with the knowledge of the features and errors that are observed with different orientations and time instances. With the help of matching dataset and the similarity index verification, the proposed method identifies precise human face with augmented true positives and recognition rate.

    Matched MeSH terms: Workplace
  9. Saleem MS, Isha ASNB, Benson C, Awan MI, Naji GMA, Yusop YB
    Front Public Health, 2022;10:1086843.
    PMID: 36620270 DOI: 10.3389/fpubh.2022.1086843
    INTRODUCTION: Buildings and infrastructure are the primary focus of the construction industry, which also includes related activities such as design, planning, demolition, renovation, maintenance, and repair. Safety performance is crucial to the industry's ability to work effectively in spite of hazardous conditions on the job site during any given project. Improving construction workers' safety performance in Malaysia requires an in-depth examination of the interplay between workers' psychological capital, work pressure, employee engagement, and safety participation.

    METHODS: Administrative and field workers from different divisions across Malaysia's six regions were randomly sampled to collect data for this study. The workers were given a total of 500 questionnaires, of which 345 were returned to the team of researchers. Based on the data analysis, there is an effective interaction between the factors tested toward safety performance.

    RESULTS: According to findings, psychological capital positively and significantly affected workers' work engagement. Also, work engagement greatly impacted both workers' safety performance outcomes. Also, as expected, worker pressure significantly and negatively affected workers' safety performance.

    DISCUSSION: Insights gained from this research have helped us better organize work and involve employees in safety activities/policies to boost workplace safety performance. The study also suggested that firms should reduce their employees' workloads because doing so would not lower their Psychological Capital but would instead fortify them to better carry out their duties in a risk-free manner.

    Matched MeSH terms: Workplace
  10. Zermane A, Tohir MZM, Baharudin MR, Yusoff HM
    J Safety Res, 2023 Jun;85:492-506.
    PMID: 37330899 DOI: 10.1016/j.jsr.2023.05.003
    INTRODUCTION: Falling from heights can be a serious and potentially life-threatening hazard. In Malaysia, falls from heights are one of the leading causes of workplace accidents and fatalities. The Malaysian Department of Occupational Safety and Health (DOSH) reported that the year 2021 recorded an alarmingly high number of fatalities, of which the majority of the injuries were due to falls from heights.

    OBJECTIVE: The purpose of this study is to understand the relationship between the different variables associated with fatal falls from heights, which will help identify potential areas to work on to prevent these types of injuries.

    METHODS: The study analyzed 3,321 fatal falls from height accidents from 2010 to 2020 DOSH data. Data were cleaned and normalized to extract relevant information for analysis, with agreement on variables and reliability achieved through independent sampling.

    RESULTS: This study found that general workers were the most vulnerable category to fatal falls, with a 32% yearly average, whereas supervisors were the least vulnerable, with 4%. Roofers recorded a yearly fatal falls average of 15.5%, followed by electricians with 12%. Cramer's V results ranged from negligible, weak, and strong correlations; strong to moderate correlation between the dates of injuries and the factors used in this study, whereas the direct and root causes recorded a weak to negligible correlation with the rest of the variables.

    CONCLUSIONS: This study provided a better understanding of the working conditions of the Malaysian construction industry. By analyzing fall injury patterns and uncovering the factors, direct and root causes relationship with other variables, it was clear how severe the Malaysian workplace conditions were.

    PRACTICAL APPLICATIONS: This study will help better understand fatal fall injuries in the Malaysian construction industry and help develop prevention measures based on the uncovered patterns and associations.

    Matched MeSH terms: Workplace
  11. Idris MA, Dollard MF, Yulita
    J Occup Health Psychol, 2014 Jul;19(3):291-302.
    PMID: 24802994 DOI: 10.1037/a0036599
    This multilevel longitudinal study investigates a newly identified climate construct, psychosocial safety climate (PSC), as a precursor to job characteristics (e.g., emotional demands), and psychological outcomes (i.e., emotional exhaustion and depression). We argued that PSC, as an organizational climate construct, has cross-level effects on individually perceived job design and psychological outcomes. We hypothesized a mediation process between PSC and emotional exhaustion particularly through emotional demands. In sequence, we predicted that emotional exhaustion would predict depression. At Time 1, data were collected from employees in 36 Malaysian private sector organizations (80% responses rate), n = 253 (56%), and at Time 2 from 27 organizations (60%) and n = 117 (46%). Using hierarchical linear modeling (HLM), we found that there were cross-level effects of PSC Time 1 on emotional demands Time 2 and emotional exhaustion Time 2, but not on depression Time 2, across a 3-month time lag. We found evidence for a lagged mediated effect; emotional demands mediated the relationship between PSC and emotional exhaustion. Emotional exhaustion did not predict depression. Finally, our results suggest that PSC is an important organizational climate construct, and acts to reduce employee psychological problems in the workplace, via working conditions.
    Matched MeSH terms: Workplace/psychology; Workplace/statistics & numerical data
  12. Li, Sa Lau, Talwar, P.Y., Shahren Ahmad Zaidi Adruce, Yin, Bee Oon
    MyJurnal
    Perceived work environment could be described as the opinions and attitudes of workers towards their work condition. Elements of perceived work environment such as physical environment, supportive work environment, and perceived work tasks may possibly be important factors that influence the occurrence of accidents. The objective of this study is to examine the relationship between perceived work environment and the occurrence of accidents within an electronic manufacturing industry in Kuching, Sarawak. A cross-sectional survey utilizing a bilingual self-report questionnaire was conducted to garner data from 50 workers. Independent t-test and Pearson moment correlation were used to assess data. The results indicated that the occurrence of accidents was not affected by age group. Although physical environment and perceived work tasks did not demonstrate significant relationships with the occurrence of accidents, supportive work environment exhibited a significant inverse relationship, thereby indicating that accidents could be lowered in the presence of higher supportive work environment. Thus, support and help from co-workers are essential determinants of safety at the workplace.
    Matched MeSH terms: Workplace
  13. Yew KL
    Heart Views, 2014 Apr;15(2):49-50.
    PMID: 25104983 DOI: 10.4103/1995-705X.137497
    Electrical or electrocution injury is a common accidental occurrence and mostly workplace related. Fatal arrhythmias, skin injury and sudden death may ensue. However, it is rare for electrocution to result in permanent low rate sinus bradycardia, incompatible with an active lifestyle. The probable mechanisms for this pathological sinus bradycardia are sinus node dysfunction and autonomic dysfunction with vagal predominance. We describe a young patient who suffered a non fatal electrocution with resultant low rate sinus bradycardia and its successful treatment with a dual chamber rate responsive pacemaker.
    Matched MeSH terms: Workplace
  14. Sen RN, Yeow PH
    Int J Occup Saf Ergon, 2003;9(1):57-74.
    PMID: 12636892
    The study aimed at reducing the occupational health and safety problems faced by the manual component insertion operators. Subjective and objective assessments, and direct observations were made in the printed circuit assembly factory. Simple and low-cost ergonomic interventions were implemented, that is, repairing chairs, reducing high workloads, assigning operators to a maximum of 2 workstations, confining machines that emitted bad smell and much noise, and providing finger work aids. The results of the interventions were reductions in operators' work discomforts, that is, chair discomfort (by 90%), high work stress, and discomfort due to profound change in their workstations. Their health hazards were also eliminated, that is, inhalation of toxic fumes, exposure to too much noise, and pain due to pressing sharp components.
    Matched MeSH terms: Workplace
  15. Shah Rollah Abdul Wahab, Yeong, Sook Shuen
    MyJurnal
    Recent development in industrialization and global economy has contributed to the increased number of workplace
    injuries and accidents. Safety culture has been seen as a central medium to curb the worrying trend of workplace
    accidents. The term of safety culture has emerged from the Chernobyl nuclear disaster in 1986 and the concept has
    been widely used until today. However, the conceptualization of safety culture suffers from several major drawbacks
    such as no definite understanding of how safety culture is being defined and measured. This paper hypothesized that
    higher levels of safety culture in the workplace will display lower numbers of accidents. Due to this concern, this
    paper seeks to provide a clear conceptualization of safety culture, dimensions used to measure it and common research
    methodology used in the previous safety research.
    Matched MeSH terms: Workplace
  16. Tan AKG, Yen ST
    DOI: 10.1007/s10389-016-0754-3
    Aim: To investigate cigarette consumption patterns exhibited by non-smokers, occasional smokers, and daily smokers in Malaysia.
    Subjects and methods: A sample of 4204 individuals from the 2011 Malaysian Global Adult Tobacco Survey is analyzed. A zero-inflated ordered probit model is used to accommodate the ordinal nature of smoking outcomes with excessive zero observations of non-smokers.
    Results: Socio-demographic characteristics are closely associated with consumption patterns of non-smokers, occasional smokers, and daily smokers. Specifically, urbanites, government employees, and Malays exhibit greater tendencies to be daily smokers and lower propensities to be non-smokers than others. Education is a deterring factor in cigarette smoking as higher education up to the tertiary level raises the propensity of being a non-smoker by 8.16 percentage points. The role of ethnicity is highlighted as individuals of Malay and other ethnic backgrounds are more likely to smoke daily, while exhibiting lower propensities of being non-smokers. Males are more likely to engage in occasional or daily smoking than females. Employment in government or non-government sectors increases the probability of daily smoking.
    Conclusions: Our results suggest the need to include measures to cope with internal or external cues among smokers with specific socio-demographic characteristics. Cessation interventions should focus on daily smokers in urban surroundings with low education levels and those of Malay ethnic origins. Anti-smoking measures in line with occasional smoking may include ameliorating the male attitude toward smoking and policies to prohibit workplace indulgence.
    Study name: Global Adults Tobacco Survey (GATS-2011)
    Matched MeSH terms: Workplace
  17. Rajendran SD, Wahab SN, Yeap SP
    Saf Health Work, 2020 Dec;11(4):537-542.
    PMID: 33329921 DOI: 10.1016/j.shaw.2020.06.007
    Background: Personal protective equipment (PPE) has been designed in such a way to reduce accident rates. Unfortunately, existing PPE is rather ineffective as it is not able to provide warning signals when hazard is around. The integration of intelligent systems is envisaged to increase the efficiency of existing PPE.

    Methods: This project designed a safety vest incorporated with metal detectors which can provide immediate warning to the field workers when there is metal hazard around. This product has greater freedom of design via smart manufacturing as it involves the assembly of few commercially available parts into a single entity. Briefly, the metal detector is a do it yourself (DIY) kit, and the safety vest is purchasable from any local market. The DIY kit was connected to a copper coil and being sewed into the safety vest.

    Results: The metal detector induces beeping sound when there is metal hazard around. A total of 121 engineering students were introduced to the prototype before being requested to answer a survey associated with the design. Respondents have rated >3.00/5.00 for the design simplicity, ease of usage, and light weight. Meanwhile, respondents suggested that the design should be further improved by increasing the metal detection range.

    Conclusion: It is envisaged that the introduction of this smart safety vest will allow the workers to carry out their duties securely by reducing the accident rates. Particularly, such design is expected to reduce workplace accident especially during night time at construction sites where the visibility is low.

    Matched MeSH terms: Workplace
  18. Zheyuan C, Rahman MA, Tao H, Liu Y, Pengxuan D, Yaseen ZM
    Work, 2021;68(3):825-834.
    PMID: 33612525 DOI: 10.3233/WOR-203416
    BACKGROUND: The increasing use of robotics in the work of co-workers poses some new problems in terms of occupational safety and health. In the workplace, industrial robots are being used increasingly. During operations such as repairs, unmanageable, adjustment, and set-up, robots can cause serious and fatal injuries to workers. Collaborative robotics recently plays a rising role in the manufacturing filed, warehouses, mining agriculture, and much more in modern industrial environments. This development advances with many benefits, like higher efficiency, increased productivity, and new challenges like new hazards and risks from the elimination of human and robotic barriers.

    OBJECTIVES: In this paper, the Advanced Human-Robot Collaboration Model (AHRCM) approach is to enhance the risk assessment and to make the workplace involving security robots. The robots use perception cameras and generate scene diagrams for semantic depictions of their environment. Furthermore, Artificial Intelligence (AI) and Information and Communication Technology (ICT) have utilized to develop a highly protected security robot based risk management system in the workplace.

    RESULTS: The experimental results show that the proposed AHRCM method achieves high performance in human-robot mutual adaption and reduce the risk.

    CONCLUSION: Through an experiment in the field of human subjects, demonstrated that policies based on the proposed model improved the efficiency of the human-robot team significantly compared with policies assuming complete human-robot adaptation.

    Matched MeSH terms: Workplace
  19. Guangnan Z, Tao H, Rahman MA, Yao L, Al-Saffar A, Meng Q, et al.
    Work, 2021;68(3):871-879.
    PMID: 33612530 DOI: 10.3233/WOR-203421
    BACKGROUND: An isolated robot must take account of uncertainty in its world model and adapt its activities to take into account such as uncertainty. In the same way, a robot interaction with security and privacy issues (RISAPI) with people has to account for its confusion about the human internal state, as well as how this state will shift as humans respond to the robot.

    OBJECTIVES: This paper discusses RISAPI of our original work in the field, which shows how probabilistic planning and system theory algorithms in workplace robotic systems that work with people can allow for that reasoning using a security robot system. The problem is a general way as an incomplete knowledge 2-player game.

    RESULTS: In this general framework, the various hypotheses and these contribute to thrilling and complex robot behavior through real-time interaction, which transforms actual human subjects into a spectrum of production systems, robots, and care facilities.

    CONCLUSION: The models of the internal human situation, in which robots can be designed efficiently, are limited, and achieve optimal computational intractability in large, high-dimensional spaces. To achieve this, versatile, lightweight portrayals of the human inner state and modern algorithms offer great hope for reasoning.

    Matched MeSH terms: Workplace
  20. Kamaruzzaman SN, Egbu CO, Zawawi EM, Karim SB, Woon CJ
    Environ Monit Assess, 2015 May;187(5):242.
    PMID: 25864077 DOI: 10.1007/s10661-015-4447-0
    It is accepted that occupants who are more satisfied with their workplace's building internal environment are more productive. The main objective of the study was to measure the occupants' level of satisfaction and the perceived importance of the design or refurbishment on office conditions. The study also attempted to determine the factors affecting the occupants' satisfaction with their building or office conditions. Post-occupancy evaluations were conducted using a structured questionnaire developed by the Built Environment Research Group at the University of Manchester, UK. Our questionnaires incorporate 22 factors relating to the internal environment and rate these in terms of "user satisfaction" and "degree of importance." The questions were modified to reflect the specific setting of the study and take into consideration the local conditions and climate in Malaysia. The overall mean satisfaction of the occupants toward their office environment was 5.35. The results were measured by a single item of overall liking of office conditions in general. Occupants were more satisfied with their state of health in the workplace, but they were extremely dissatisfied with the distance away from a window. The factor analysis divided the variables into three groups, namely intrusion, air quality, and office appearance. Structural equation modeling (SEM) was then used to determine which factor had the most significant influence on occupants' satisfaction: appearance. The findings from the study suggest that continuous improvement in aspects of the building's appearance needs to be supported with effective and comprehensive maintenance to sustain the occupants' satisfaction.
    Matched MeSH terms: Workplace*
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