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  1. Aw EC, Sabri MF
    Health Care Women Int, 2021;42(4-6):756-777.
    PMID: 32208069 DOI: 10.1080/07399332.2020.1744148
    The authors' purpose of this study is to investigate the antecedents of single mothers' subjective well-being. A questionnaire-based survey was conducted using a multi-stage random sampling technique. Data were analyzed using Partial Least Square Structural Equation Modeling. The main findings are: (1) religiosity and locus of control positively influenced subjective well-being, (2) locus of control negatively influenced financial strain, (3) financial strain negatively influenced subjective well-being, and (4) age moderated the relationship between financial strain and subjective well-being. Implications and future research suggestions are discussed.
  2. Mohamed Jasim K, Malathi A, Bhardwaj S, Aw EC
    J Health Organ Manag, 2025 Jan 28.
    PMID: 39865955 DOI: 10.1108/JHOM-12-2023-0376
    PURPOSE: This systematic literature review aims to provide a comprehensive and structured synthesis of the existing knowledge about chatbots in healthcare from both a theoretical and methodological perspective.

    DESIGN/METHODOLOGY/APPROACH: To this end, a systematic literature review was conducted with 89 articles selected through a SPAR-4-SLR systematic procedure. The document for this systematic review was collected from Scopus database. The VoSviewer software facilitates the analysis of keyword co-occurrence to form the fundamental structure of the subject field.

    FINDINGS: In addition, this study proposes a future research agenda revolving around three main themes such as (1) telemedicine, (2) mental health and (3) medical information.

    ORIGINALITY/VALUE: This study underscores the significance, implications and predictors of chatbot usage in healthcare services. It is concluded that adopting the proposed future direction and further research on chatbots in healthcare will help to refine chatbot systems to better meet the needs of patients.

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