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  1. Che Musa Che Omar, Mohammad Serazul Islam
    MyJurnal
    Hospitality symbolizes such kind of act which is consummated by the hosts to welcome and take care of guests or strangers or travelers till they stay at the home of host or any host country. The basic requirement of hospitality is to ensure providing of healthy food, drinks as well as comfortable and safety accommodation for welcomed guests or tourists. Islam always gives more importance and priority on hospitality and Muslims can enhance and increase their societal, national as well as international bondage strongly by dint of hospitality. In Malaysia Islamic tourism and hospitality industry has been potentially developed since Malaysia is enriched with arts, heritage and Muslim Malay culture. Although Islamic hospitality has been studied by many researchers, rare research has been done into the authentication of Islamic hospitality management. So, the main aim of this study is to explore the validation of Islamic hospitality management in the Malaysian tourism destination. A total of 563 Muslim tourists from 35 countries took part in this study. Structural Equation Modeling (SEM) was an appropriate data analysis technique for this study. A self-administrated questionnaire was developed. The 5-likert scale was used in questionnaires. The Cronbach‟s alpha coefficient was used to test the reliability of the scale. The findings as analyzed by Structural Equation Modelling (SEM) revealed that the overall fit indices showed a satisfactory fit to the empirical data. The criterion of p
  2. Che Musa Che Omar, Noormuthaah Mohamad Ali Adaha
    MyJurnal
    Shariah compliant hotel is a new lucrative products in Malaysia as part of halal industry. There are about 5,520 hotels in Malaysia and regretfully only 10% are complying with Shariah requirements. The demand for Shariah Compliant Hotel (SCH) is increasing due to the increased in Middle-Eastern tourists and the criteria for hotel room is highly sought. There are few standards been developed on Shariah compliant hotel in this country. This study will identify the criteria of Shariah compliance in hotel room provision through survey and observation methods. The methodology used on 8 SCH hotels to assess it room facilities in meeting Shariah requirements. A sample of 40 questionnaires was distributed to the hotel guests to identify Muslim guest needs based on Maslow hierarchy of needs. All data were collated and analysed through content analysis and descriptive analysis using Statistical Package for Social Sciences (SPSS) to generate results. The results were synchronized with Islamic Quality Standard (IQS) and MFHS Standard for hotels to be embedded with the ultimate objective of Shariah (Maqasid Shariah). The findings show that about 33 aspects of hotel room being surveyed are complying with Shariah requirements. About 15 of the criteria meeting the Muslim guest needs. Shariah compliant hotel criteria based on guestroom facilities have accommodate hotel operators to apply the criteria in meeting the potential users in the hotel in Malaysia.
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