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  1. Diyanna Nurqistyna Ariffin, Nur Fatihah Abdullah Bandar, Surena Sabil, Samsiah Jayos, Mazdan Ali Amaran, Rozita Hamdan
    MyJurnal
    This study aims to determine the relationship between working arrangements and quality of work life (QWL) among academicians in a selected public institution of higher learning in Kuching, Sarawak. A survey methodology was used in this study. This research involves the utilization of questionnaire which was administered among one-hundred and fifty (151) academicians currently working in a selected public institution in Kuching, Sarawak. The relationship between flexible working arrangements and quality of work life was analyzed using the Pearson’s Correlation analysis test. The results of this study revealed that there is a significant relationship between long working arrangement and flexible working arrangements with QWL. Hence, if organizations are concerned about developing their human resources and gaining a competitive advantage in the marketplace, it is necessary that they attend to one of their most precious assets, namely, their human resources by practicing flexible working arrangements.
  2. Samsiah Jayos, Lokman Mohd Tahir, Faizah Abd Ghani, Kamarul Azmi Jasmi, Nur Fatihah Abdullah Bandar
    MyJurnal
    This study aims to identify the use of external support systems by counsellors located at the Council within the Islamic Religious Department in Malaysia. Data for this research was collected using a case study. The case study included an interview of five (5) registered counsellors in Islamic Organization in Malaysia. This study was based on a qualitative approach and data were analyzed using N’Vivo 7.0. The data were developed into appropriate themes and sub-themes. The study revealed that the external support system (community support, peer counsellor, Islamic law and Islamic organization) should be applied to Muslim counsellors and Muslim converts. This research could be used as a guide for a counsellor to be more robust in providing guidance and counselling services to specific clients, such as, new Muslim converts.
  3. Samsiah Jayos, Faizah Abd Ghani, Lokman Mohd Tahir, Kamarul Azmi Jasmi, Nur Fatihah Abdullah Bandar
    MyJurnal
    It is significant for the reverts to have an existing helping organization. Therefore, this study aims to identify organizational issues that are directly and indirectly involved with counsellors at the Council of Islamic Religious Department in Malaysia. This study utilizes a qualitative approach by using the case study method. This study involved five (5) counsellors from Council of Islamic Religious Department in Malaysia. This study used the N'Vivo 10.0 for the data analysis to develop themes and sub-themes that related to this study. The findings showed that there are two (2) sub themes involved both government and non-government. There are six (6) sub-sub themes for the government which are Jabatan Agama Islam, Jabatan Mufti, Pusat Dakwah Islamiah, Pusat Kaunseling MAINS Negeri Sembilan, Jabatan Kehakiman and Baitulmal. While, non-government has ten (10) sub-sub themes; Lembaga Kaunselor Malaysia, Unit Saudara Baru, Unit Ukhuwah, Pusat Saudara Baru Darul Saadah, Darul Ukhuwah Yayasan Kasih Sayang, Volunteer Body, Malaysian Chinese Muslim Association (MACMA), Pertubuhan Kebajikan Islam Malaysia (PERKIM), PERKAMA and Skuad Mubaligh Seremban. In conclusion, this study could be used as a guide for counsellors to provide guidance and counselling services to revert clients.
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