Affiliations 

  • 1 Sultan Idris Education University
  • 2 SMJK Sam Tet
MyJurnal

Abstract

The aim of this paper is to debate the concept of the balanced scorecard (BSC) and the way it will be used for evaluating the performance of safety practice in Malaysia public universities. This idea paper is especially supported secondary resources on the balanced scorecard pub-lished by other researchers. The approach of balanced scorecard model helps to the assessment of quality and safety practice of public universities. It helps public universities to create deci-sions and to enhance services. It translates the mission and strategy of a security practice into a system of performance indicators. A useful model is proposed that may be adapted with appropriate modifications to evaluate/managing safety practice and organizational perfor-mance of public universities in Malaysia. The study may help to those universities, who are seriously inquisitive about evaluating/managing internal safety practice, customer satisfac-tion, finance of universities and innovation and learning growth.