Repetitive Strain Injury (RSI) is the most common occupational injury faced by computer users. Computer users faced
higher possibility of getting RSI due to their prolonged working time and static posture. The three main objectives of
this study are, first: to identify the prevalence of RSI among computer users; second, to investigate and determine the
RSI risk factors; and third to analyze the association between RSI risk factors and the prevalence of RSI among computer
users at a Telecommunication Company X. A total of 100 respondents were selected based on their daily exposure to
computer usage of more than 4 hours. Nordic modified questionnaire was used to gather respondents’ sociodemographic
data, job’s information, physical risk exposure, physical symptoms and their awareness level towards RSI.
Body Parts Symptoms Survey (BPSS) form were also used to identify the body parts exposed to the RSI risk among
computer users. The data was analysed using Statistic Package for Social Science (SPSS) version 22. Study results showed
that the 41% of computer users in Telecommunication Company X felt tired at the upper-back near the neck and 38%
at the shoulder region. In conclusion, the prevalence of RSI among computer users is high at upper back near the neck
and at the shoulder region. There is a significant association between risk factors of RSI and the prevalence of RSI
among the computer users at Telecommunication Company X.