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Fulltext Development of Skala Kepuasan Kaunseling Mandatori

Mansor Abu Talib, Rumaya Juhari, Zainal Madon, Mohd Roslan Rosnon

Malaysian Journal of Medicine and Health Sciences, 2019;15(101):96-104.
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Introduction: Mandated counselling is usually associated with forced participation. Therefore, there is considerably higher likelihood of involuntary participation resulting in client’s dissatisfaction toward the counselling session. However, there exists literature that shows satisfaction and positive outcomes among mandated clients. Mandated counselling is widely practised, especially in the case of Malaysia. Thus, an instrument to measure client’s satisfac- tion was developed to capture the client’s perception, attitude and factors that contributed to the mandated counsel- ling satisfaction. Methods: The respondents involved in this study were adolescents in rehabilitation centres under the supervision of the Department of Social Welfare (Jabatan Kebajikan Masyarakat) aged 13 to 19 who had attended mandated counselling at least twice. The study was divided into four phases. Initially, in the first phase, the items were developed based on themes narrated by mandated clients and from the counsellor’s perspectives. Next, the ini- tial measurement developed was tested to identify dimensions conceptualized in the instrument. Then, the reliability of the instrument was tested. In the final phase, a confirmatory factor analysis was conducted to confirm the model. Results: Findings showed a 52% of total variance was explained in the exploratory factor analysis, with an internal consistency of .919. The findings also showed a 16-item measurement with four dimensions: (a) alliance-system; (b) counselling efficacy; (c) therapeutic change; (d) counsellor-counselling effect. Conclusion: : In summary, this study had identified significant factors essential in influencing satisfaction of mandated counselling clients in the Malaysian context. It is thus beneficial for counselling practitioners in their counselling work involving mandated clients.
Fulltext The Chinese version of Selection, Optimization, and Compensation Questionnaire: psychometric properties among adolescent students

Zhu M, Yao X, Mansor AT

Front Psychol, 2025;16:1453882.
PMID: 39973963 DOI: 10.3389/fpsyg.2025.1453882

OBJECTIVE: This study established the reliability and validity of the Selection, Optimization, and Compensation Questionnaire in a sample of senior secondary school students in China.
METHODS: The data for this study were sourced from 1,080 students from multiple senior secondary schools using the SOC Questionnaire and the Learning Engagement Scale. This study conducted Exploratory Factor Analysis and Confirmatory Factor Analysis. The factor structure analysis of the psychometric properties of SOC Questionnaire were examined on reliability, convergent validity, concurrent criterion validity, and incremental validity.
RESULTS: The EFA results suggested that a three-factor solution was most appropriate for the SOC Questionnaire. The three-factor CFA model of this study calculated correlations different from what was published with an American sample of adolescents by the questionnaire developers. The reliability coefficients (Cronbach's α, McDonald's ω), composite reliability (rho_c), and reliability coefficient (rho_a), convergent and discriminant validity were good. Concurrent criterion validity, and incremental validity were demonstrated by the SOC Questionnaire and the LES.
CONCLUSION: The 17-item, 3-factor SOC Questionnaire demonstrated strong reliability and validity, thus offering a new multidimensional of the SOC Questionnaire to evaluate intentional self-regulation among adolescents in schools.

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