The population of bats has declined from year to year caused by human activities such as logging and hunting activities. Since the human factor is linked to the issues of population decline in many animal species, a community-based conservation strategy that involved local communities is needed. We conducted face-to-face surveys among residents in Penang Island to assess knowledge and awareness level toward bats conservation efforts. We collected demographic values such as age, gender, level of education, length of residency as well as their monthly income, since different group in these variable might have different perception. We found that age groups, level of education and monthly income have shown significant differences among the respondents. However, no other significant differences were indicated for by gender and length of residency. Respondent's knowledge of bats showed that the majority of the respondents were less likely to value the importance of bats in the ecosystem. We recommended stronger legal system, earlier exposure towards environmental education, well-planned urbanisation implementation and long-term monitoring programs to strengthen efforts in conserving bats in Malaysia.