This study was performed to review the conceptualization and relationships among user
behaviour, system quality and intention to use eBidding, an eGovernment auction system with user
satisfaction as the moderator. From the theoretical framework, user behaviour and system quality
factors have significant relationships with the adoption of information system (IS). Empirical evidence
also shows that satisfaction has a significant moderating effect on the relationship between system
quality factors with the adoption of IS. Given the significant impact of behavioural factors of officials
in eBidding adoption and role satisfaction on the intention and use of eGovernment system, system
managers could introduce key changes in the workplace to increase satisfaction to address the problems
of low eBidding adoption among users.