This study is intended to focus on the aspects of police competency in implementing
Emergency Response Plan in National Stadium Bukit Jalil consequence to the current
rising trend of spectator’s violence. This new emerging trend has also given birth to
“Ultras Malaya” which is known for their fanaticism and have often cross the boundary
of safety and security. The methodology adopted is through the distribution of a set of
questionnaire to 150 respondents in Cheras Police District. Questionnaire were divided
into four broad categories. Except for demography, knowledge, skills and attitude were
measured by using Likert Scale. Knowledge was mainly to gauge the understanding of
the personnel on emergency, emergency preparedness and emergency response plan.
Skills was to gauge the proficiency to undertake tasks related to emergency response
in football stadiums. Attitude was to highlight the perception of the personnel towards
training and drill needs, the review of the emergency response plan and the capabilities
and the interoperability amongst authorities. Data was analyzed by the descriptive
mode such as frequency, mean and percentage. Findings revealed a performance gap
whereby majority of officers deployed at national Stadium lacked the necessary
experience and exposure to handle such volatile crowd and in a closed area. Hence the
understanding that RMP should be the key player in stadium safety should be revisited.
The study concluded by recommending a changing face in football policing through
increasing the absence of uniformed police, Stadium Management to be responsible
for the safety of spectators and appointment of stewards to fill the void created by
police withdrawal.