This study was conducted to explore the manager’s perception towards Generation Y
employees particularly in the IT industry in Selangor. A case study approach was adopted in
which data was obtained through semi-structured interviews. Purposive sampling technique
was used and a total of eight (8) informants participated and interviewed. The data obtained
from the interview were qualitatively analyzed. Data analysis was conducted by adopting a
content analysis framework in which obtained data were divided into four (4) phases
including condensation, code, category and inference and summarize. The findings showed
majority of the managers perceived that openness to experience, conscientious and
extraversion’ are the most common personalities among Generation Y employees. Besides
that, the findings also revealed that in terms of work ethics, Generation Y employees are
perceived as accountable of own’s actions, respect authority, transparency and loyal. The
result of this study implicates the organization in terms of attrition and turnover rate among
Generation Y employees and organizational branding. The result of this study provided
some recommendations to HR practitioners and organizations in managing and handling at
the workplace.