We have developed a unified quantum optical master equation that includes the dissipative mechanisms of an impurity molecule in crystals. Our theory applies generally to polyatomic molecules where several vibrational modes give rise to intramolecular vibrational redistributions. The usual assumption on identical shapes of the nuclear potentials in ground and excited electronic states and the rotating wave approximation have been relaxed, i.e. the vibrational coordinates are different in the ground and excited states, with counter-rotating terms included for generality. Linear vibrational coupling to the lattice phonons accounts for dissipations via non-radiative transitions. The interaction of a molecule with photons includes Herzberg-Teller coupling as the first order non-Condon interaction where the transition dipole matrix elements depend linearly on vibrational coordinates. We obtain new cross terms as the result of mixing the terms from the zeroth-order (Condon) and first-order (non-Condon) approximations. The corresponding Lamb shifts for all Liouvilleans are derived explicitly including the contributions of counter-rotating terms. The computed absorption and emission spectra for carbon monoxide is in good agreement with experimental data. We use our unified model to obtain the spectra for nitrogen dioxide, demonstrating the capability of our theory to incorporate all typical dissipative relaxation and decoherence mechanisms for polyatomic molecules. The molecular quantum master equation is a promising theory for studying molecular quantum memory.
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