Affiliations 

  • 1 Faculty of Business, Economics & Social Development, Universiti Malaysia Terengganu, 21030 Kuala Nerus, Terengganu, Co-Authors, Malaysia
  • 2 Centre for Academic Management & Quality, Universiti Malaysia Terengganu, 21030 Kuala Nerus, Terengganu, Malaysia
  • 3 Centre for Foundation and Continuing Education, Universiti Malaysia Terengganu, 21030 Kuala Nerus, Terengganu, Malaysia
  • 4 Data and Digital Development Centre, Universiti Malaysia Terengganu, 21030 Kuala Nerus, Terengganu, Malaysia
  • 5 Faculty of Engineering, University of Malaya, 50603 Kuala Lumpur, Malaysia
Qual Quant, 2022 Aug 10.
PMID: 35971418 DOI: 10.1007/s11135-022-01465-y

Abstract

Without proper preparation by higher institutions, the COVID-19 pandemic has forced the world to rely on online learning. Even students of social science and science are looking for different knowledge and skills. Currently, both groups rely on the same method to gather knowledge for future undertakings. Given the uncertainty regarding the resolution of COVID-19, which has driven students to continue using online learning, the current study aims to identify the factors of willingness to continue online learning among social science and pure science students by extending the use of expectation-confirmation theory. Applying a purposive sampling method, 2,215 questionnaires were collected among undergraduate students from Universiti Malaysia Terengganu (UMT) using an online survey. Current study found that expectation and confirmation positively affect satisfaction. Attitude, satisfaction and readiness were found to have a positive relationship with willingness to continue online learning. Meanwhile, self-efficacy was found unsupported hypothesis for the direct effect. For multigroup analysis, readiness was found to have a significant difference between students of social science and pure science. The findings of this research enrich the literature about online learning, especially in the COVID-19 setting. Moreover, this work is useful for higher education institutions seeking to design a better strategy that allows students to return to campus.

* Title and MeSH Headings from MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine.