Accessible tourism is considered new-partially conceptual that being implemented in the tourism
industry. This study carry out to investigate and to determine disabled people in engage with the
tourism activities in Kuala Lumpur City. This study uses qualitative of face-to-face interview and
quantitative of questionnaire survey. Five domains had been set for interview purposes, while
questionnaire survey involved with two main parts, namely demographic profile and the experienced of
disabled people in expose to tourism activities in Kuala Lumpur city. This questionnaire uses
Thurstone scale and Likert scale. Complete collection data will be input using SPSS v.23 for analysis.
The result indicates majority participants are positively agreed that infrastructure or services, as well as
information map should be prepared in appropriated ways would increase the accessible tourism. The
education also plays an important role that able to sustain the accessible tourism industry for longer
term. Nevertheless, most of participants are partially disagreed in the facilities provided, which likely
to refer to the public toilets and transportations, as well as hotels management that should serve
specialty to disabled people. They do opinion that public facilities should be upgrade, as well as
comment on the hotel staffs should undergo for training and behave friendlier attitude, which important
to provide comfortable condition towards the disabled people. This study suggests disabled people
have self-encouraged in engage with the tourism activities in Kuala Lumpur. At the same time, further
study in exploratory, understandable, and predictable on accessible tourism are required, especially
involved in the sub-urban and rural area that provide facilities and services for the tourism industry.