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Improving the effectiveness of service delivery in the public healthcare sector: the case of ophthalmology services in Malaysia

Foo CY 1 , Lim KK 2 , Sivasampu S 3 , Dahian KB 4 , Goh PP 5

Affiliations 

  • 1 All authors work in the National Clinical Research Centre, Ministry of Health, Kuala Lumpur, Malaysia. foocheeyoong@gmail.com
  • 2 All authors work in the National Clinical Research Centre, Ministry of Health, Kuala Lumpur, Malaysia. limkk@crc.gov.my
  • 3 All authors work in the National Clinical Research Centre, Ministry of Health, Kuala Lumpur, Malaysia. sheamini@crc.gov.my
  • 4 All authors work in the National Clinical Research Centre, Ministry of Health, Kuala Lumpur, Malaysia. kamilah@crc.gov.my
  • 5 All authors work in the National Clinical Research Centre, Ministry of Health, Kuala Lumpur, Malaysia. gohpp@crc.gov.my
BMC Health Serv Res, 2015;15:349.
PMID: 26315283 DOI: 10.1186/s12913-015-1011-0

Abstract

Rising demand of ophthalmology care is increasingly straining Malaysia's public healthcare sector due to its limited human and financial resources. Improving the effectiveness of ophthalmology service delivery can promote national policy goals of population health improvement and system sustainability. This study examined the performance variation of public ophthalmology service in Malaysia, estimated the potential output gain and investigated several factors that might explain the differential performance.

* Title and MeSH Headings from MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine.

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