Affiliations 

  • 1 University of Malaya
MyJurnal

Abstract

The research is focus generally to identify and investigate the issue of accessible design for wheelchair users on selected Keretapi Tanah Melayu Berhad (KTM) commuter stations in the city of Kuala Lumpur. The objectives are to ensure that the design of accessibility is comply with the law, regulations, standard requirements and guidelines; to understand the recent condition and their needs in commuter stations and to allow their secure equal rights and opportunities as others. The research began by gaining reliable information through literature study and a checklist for building audit was prepared to evaluate the accessibility. A building access survey was carried out on selected stations which enclosed three main stages to show the pattern of passengers’ path. Stage 1: From the road to the ticket counter. Stage 2: From the ticket counter to the platform. Stage 3: From the platform to the train. A series of structured questionnaire was also constructed to study and get a feedback from selected target of users. Result of findings in this study had been analyzed to assist the management and the station concerned in upgrading their station facilities to a comfortable, accessible, friendly and safe environment in order to encourage more users, including disabled persons to benefit from it.