Affiliations 

  • 1 Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Pengkalan Chepa, Malaysia
  • 2 School of E-Commerce, Jiujiang University, Jujiang, Jiangxi, China
  • 3 School of Economics, Guangdong University of Finance and Economics, Guangzhou, China
  • 4 School of Management, Jiujiang University, Jujiang, Jiangxi, China
PLoS One, 2021;16(9):e0256486.
PMID: 34469468 DOI: 10.1371/journal.pone.0256486

Abstract

This study aims to explore the impact of the Covid-19 pandemic on tourists' travel risk and management perceptions. Driven on the effect of the pandemic, we investigate tourists' travel risk and management perceptions and its effect on society using a sample of 716 respondents. The data was collected through social media platforms using a representative sampling method and analyzed applying the PLS-SEM tool. The findings reveal that Covid-19 pandemic has greatly affected travel risk and management perceptions. Travel risk and management perception had a significant association with risk management, service delivery, transportation patterns, distribution channels, avoidance of overpopulated destinations, and hygiene and safety. The results also identified the mediating effect of travel risk and management perceptions. The finding of this study contributes to tourism crises and provides future research insights in the travel and tourism sector and response to change tourists' travel risk and management perceptions in the post-covid recovery period.

* Title and MeSH Headings from MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine.