Affiliations 

  • 1 Department of Development Studies, Faculty of Business and Economics, University of Malaya, Kuala Lumpur 50603, Malaysia
  • 2 General Education Faculty, Chongqing Industry Polytechnic College, Chongqing 401120, China
  • 3 School of Business, Minnan Normal University, Zhangzhou 363000, China
  • 4 The Personnel Department, Suzhou Early Childhood Education College, Suzhou 215004, China
  • 5 School of Business, Nankai University, Tianjin 300071, China
Int J Environ Res Public Health, 2022 Dec 17;19(24).
PMID: 36554845 DOI: 10.3390/ijerph192416965

Abstract

With the rapid development and widespread popularity of the Internet, employee social media use at work has become an increasingly common phenomenon in organizations. This paper analyzes 105 related papers from the Social Science Citation Index in Web of Science through Scoping Review to clarify the definition and characteristics of employee social media use and the types of social media and summarizes the current research methods. Then, the reasons for employees' willingness and refusal to use social media and the positive and negative effects of employee social media use on employees' work attitudes, behaviors, and performance are discussed. Then, the mediating variables, moderating variables, and theoretical frameworks used in the relevant studies are described, and a comprehensive model of employee social media use is constructed. Finally, this paper indicates future research directions based on the latest research results in 2020-2022, i.e., improving research methods, increasing antecedent studies, expanding consequence research, and expanding mediating variables, moderating variables, and theoretical perspectives.

* Title and MeSH Headings from MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine.