• 1 Universiti Kuala Lumpur Royal College of Medicine Perak


Introduction: The Royal College of Medicine Perak under Universiti Kuala Lumpur started its
own undergraduate medical degree programme in 2007. As part of the review and evaluation of
communication skills (CS) training, the performance of the two pioneer batches of final year
students in CS Objective Structured Clinical Examinations (OSCEs) stations in the 2012 and 2013
were analysed.

Methods: The CS OSCE stations were analysed based on the percentage of students obtaining a
satisfactory performance in each CS component. Overall performance in each CS component was
considered satisfactory, if ≥ 50% of students achieved satisfactory performance or unsatisfactory,
if < 50% of students achieved satisfactory performance. The two cohorts were compared for any
significant statistical difference (p < 0.05) in their performance.

Results: Satisfactory performance was obtained in basic CS (courtesy, appropriate non-verbal
and verbal CS), stating intention of session, recognizing patient’s cues, checking and addressing
patient’s perceptions and concerns, checking patient’s understanding, breaking bad news and
maintaining a professional attitude. The performance was unsatisfactory in assessing prior
knowledge, discussing patient management and checking patient’s coping skills. Both the two
cohorts’ performance did not differ significantly.

Conclusion: Overall the students’ performance was satisfactory except for assessing prior
knowledge, discussing management and checking patients’ coping skills.