High quality of product and service is always demanded by customers. Conversely, poor
quality of product and service will result with customer dissatisfaction. However, this linear
relationship is no longer accurate due to the complexity nature of customer needs. Non-linear
relationship should be considered for more accurate evaluation of customer needs. This paper
presents a concept of Kano model and Quality Function Deployment (QFD) integration to evaluate
the non-linearity of customer needs towards the quality of products or services. By a case study, the
developed Kano-QFD model is validated with the theory of Kano model and found to have well
agreement. Further application for product development is recommended for future research.
The use of automated teller machine (ATM) services by bank customers in Sokoto State,
Nigeria depends on the level of trust they have towards its operating nature. The positive or negative
perception that bank customers’ develop towards trust tends to determine their level of ATM usage.
Therefore, this article adopted the following factors (attitude towards behaviour, intention behaviour,
actual usage, perceived ease of use and usefulness) from technology acceptance model (TAM) to assess
their influence on customers’ trust in the use of ATM services in Sokoto State, Nigeria. Correlation
analysis was conducted on 300 customers of some selected banks (Guaranty Trust Bank, Zenith Bank,
First Bank, Eco Bank and Mainstreet Bank) in Sokoto State, Nigeria. The result shows that attitude
towards behaviour, intention behaviour, actual usage, perceived ease of use and usefulness has a
significant and positive relationship with customers’ trust in the use of ATM services in Sokoto State,
Nigeria.
– Today, the new valuation of sustainable materials in light of their ability to fulfill the
requirements of sustainable development has raised the bar. The economic growth will result in
increased material throughput as well as solid and hazardous waste generation. Understanding the
life-cycle of materials management and monitoring materials consumption trends will provide the
information in determination of how we can satisfy our materials needs at acceptable economic and
environmental costs to assist both regionally and globally. This paper reviews the challenges for
sustainable development from material aspect and the future prospect of the utilization of sustainable
materials in construction industry. Policy designs together with steering mechanisms are required to
facilitate and support further mainstream sustainability transitions. Besides the price system,
regulatory framework and technical information, human mindsets must work together to enable and
encourage life-cycle of materials management. Further research and development will not only provide
innovative solutions to existing problems but will in particular offer new opportunities through the
development of innovative materials to improve the quality of life.
The use of a sprinkler irrigation system is becoming more popular to reduce water
consumption and increase irrigation efficiency. Irrigation uniformity plays an important role in the
performance of the sprinkler irrigation system. The use of low operating pressure instead of high
operating pressure system offer many benefits including energy and water saving. An experimental
study was performed using two systems; a square 12x12 m system and a rectangular 10x12 m system
to investigate irrigation uniformity based on soil moisture content of the sprinkler irrigation system
under low operating pressure. In addition, irrigation uniformity was compared based on water
application and soil moisture content. In this study, different low operating pressures (62, 82, 102 and
122 KPa) were selected. Different nozzle diameters (4, 5, 6 and 7 mm) and different riser heights (0.5,
0.75, and 1.0 m) were also used. The soil moisture content uniformities of 10 min after irrigation are
more dependent on the initial soil moisture content uniformity than any other design factor. It is also
less influenced by water application uniformity.
Evidence on rising global temperature, melting of ice caps, and withdrawal of glaciers
brings attentions to the enhancement of energy efficiency in energy intensive industries. Having a
realistic comparison between one plant and the best practice technology (BPT) in operation in the field
helps significantly to distinguish and diagnose the potentials where measures towards energy efficiency
improvement would be applicable. In this regard, for manufacturing industries, one of the most widely
used energy benchmarking tools is the Energy Benchmark Curve. An energy benchmark curve plots the
efficiency of plants as a function of the total production volume from all similar plants or as a function
of the total number of plants that operate at that level of efficiency or worse. This paper reviews the
methodology through which the benchmark curve is obtained for a specific industry followed by a
comparison of energy intensity for the iron and steel industry among China and the US. According to
the international energy benchmark curve for the iron and steel industry, the savings potentials per ton
of crude steel for the US. and China have been respectively 4.1 and 7.1 gigajoule comparing with the
BPT in the field. Finally, an overview over certain measures to enhance efficiency of such plants is
presented.
This study was performed to review the experience of work-family conflict and work-family
enrichment with social support as the moderator. Work-family conflict or enrichment occurs when
behaviours, moods, stresses, and emotions from work bring bad or good effects into family. Social
support has been seen as an important factor to assist employees with their role at work and at home.
This will reduce work-family conflict among the employees and achieve positive level of inter-role
between work and family, which is work-family enrichment. The review provides evidence that social
support may be helpful in improving the quality of work-family life of employees.
Malaysia is experiencing an encouraging socio-economic development, especially in its
quest towards Vision 2020 and achieving the status as a developed country. The success can be
attributed to the government’s efforts and commitment in developing projects, which include the
construction of new townships and public infrastructures. Through the implementation of
Environmental Management Plan (EMP) during the construction phase, the government has taken
great efforts and initiatives to ensure that construction projects are well-developed in a sustainable
manner. Unfortunately, these rapid physical developments affect and pollute the surrounding
environment, even though EMP is implemented at the construction site. The effectiveness of
sustainable construction methods in the plan has been found to be very limited in the actual industrial
practice. Hence, this paper aims to determine the important criteria needed to be incorporated into
EMP in enhancing and ensuring its effectiveness in managing environmental aspects during the
construction stage.
Porous concrete technology has been used since 1970s in various parts of the United States
as an option in complex drainage systems and water retention areas. Porous concrete pavements have
become popular as an effective stormwater management device to control stormwater runoff in
pavement. Porous concrete pavement is being used as one of the solutions to decrease the stormwater
runoff by capturing and allowing rainwater to drain into the land surface. The main problem of porous
concrete pavement is its strength. The objective of this paper is to review the use and performance of
nano silica in porous concrete pavement and previous laboratory study on porous concrete pavement.
From the literature review, it was found that the conventional porous concrete pavement does not have
good strength for pavement purpose. An addition of nano-material will improve the physical and
chemical properties of porous concrete pavement. To improve the strength of the porous concrete,
various additives have been studied as a part of porous concrete mix and yet, the optimum condition to
produce good porous concrete has still not been established. From the previous study, it was found that
in preparing the porous concrete laboratory specimen, the use of standard Proctor hammer (2.5 kg)
and pneumatic press (70 kPa compaction effort) resulted in the closest properties to the field porous
concrete.
This paper presents the historical development of description on how the flapping
hydrodynamics of fishlike structure grows from infancy to the current state. The paper divides the
development into four phases; the Inception Phase, the Frozen Phase, the Revival Phase and the
Discovery Phase. The key quintessential characteristics that mark the advancement of different phase
would be highlighted and elucidated, with some consolidating comments on the future trends of
research areas.
Gas turbine cooling can be classified into two different schemes; internal and external
cooling. In the internal cooling method, the coolant provided by compressor is forced into the cooling
flow circuits inside turbine components. Meanwhile, for the external cooling method, the injected
coolant is directly perfused from coolant manifold to save downstream components from hot gases.
Furthermore, in the latter coolant scheme, coolant is used to quell the heat transfer from hot gas stream
to a component. There are several ways in external cooling. Film cooling is one of the best cooling
systems for the application on gas turbine blades. This study concentrates on the comparison of
experimental, computational and numerical investigations of advanced film cooling performance for
cylindrical holes at different angles and different blowing ratios in modern gas turbines.
Solid oxide fuel cells (SOFC) are efficient and clean power generation devices. Lowtemperature
SOFC (LTSOFC) has been developed since high-temperature SOFC (HTSOFC) is not
feasible to be commercialized due to cost. Lowering the operation temperature reduces its substantial
performance resulting from cathode polarization resistance and overpotential of cathode. The
development of composite cathodes regarding mixed ionic-electronic conductor (MIEC) and ceriabased
materials for LTSOFC minimizes the problems significantly and leads to an increase in
electrocatalytic activity for the occurrence of oxygen reduction reaction (ORR). Lanthanum-based
materials such as lanthanum strontium cobalt ferrite (La0.6Sr0.4Co0.2Fe0.8O3-δ) have been discovered
recently, which offer great compatibility with ceria-based electrolyte to be applied as composite
cathode materials for LTSOFC. Cell performance at lower operating temperature can be maintained
and further improved by enhancing the ORR. This paper reviews recent development of various ceriabased
composite cathodes especially related to the ceria-carbonate composite electrolytes for
LTSOFC. The influence of the addition of metallic elements such as silver (Ag), platinum (Pt) and
palladium (Pd) towards the electrochemical properties and performance of LSCF composite cathodes
are also discussed.
Present HIV antiviral therapy only targets structural proteins of HIV, but evidence shows that the targeting of accessory proteins will expand our options in combating HIV. HIV-1 Vpr, a multifunctional accessory protein involved in viral infection, replication and pathogenesis, is a potential target. Previously, we have shown that phenyl coumarin compounds can inhibit the growth arrest activity of Vpr in host cells and predicted that the inhibitors' binding site is a hydrophobic pocket on Vpr. To investigate our prediction of the inhibitors' binding site, we docked the coumarin inhibitors into the predicted hydrophobic binding pocket on a built model of Vpr and observed a linear trend between their calculated binding energies and prior experimentally determined potencies. Subsequently, to analyze the inhibitor-protein binding interactions in detail, we built homology models of Vpr mutants and performed docking studies on these models too. The results revealed that structural changes on the binding pocket that were caused by the mutations affected inhibitor binding. Overall, this study showed that the binding energies of the docked molecules are good indicators of the activity of the inhibitors. Thus, the model can be used in virtual screening to identify other Vpr inhibitors and for designing more potent inhibitors.
As an alternative to the tort or fault-based system, a no-fault compensation system has been viewed as having the potential to overcome problems inherent in the tort system by providing fair, speedy and adequate compensation for medically injured victims. Proponents of the suggested no-fault compensation system have argued that this system is more efficient in terms of time and money, as well as in making the circumstances in which compensation is paid, much clearer. However, the arguments against no-fault compensation systems are mainly on issues of funding difficulties, accountability and deterrence, particularly, once fault is taken out of the equation. Nonetheless, the no-fault compensation system has been successfully implemented in various countries but, at the same time, rejected in some others, as not being implementable. In the present trend, the no-fault system seems to fit the needs of society by offering greater access to justice for medically injured victims and providing a clearer "road map" towards obtaining suitable redress. This paper aims at providing the readers with an overview of the characteristics of the no fault compensation system and some examples of countries that have implemented it.
Nur Humaira’ Lau Abdullah, Zal U’yun Wan Mahmood, Norfaizal Mohamed @ Muhamad, Nazaratul Ashifa Abdullah Salim, Ahmad Nazrul Abd Wahid, Nor Dalila Desa, et al.
A glasshouse experiment was performed to evaluate the uptake of grasses viz. Napier and Vetiver
in radiophytoremediation of caesium-contaminated soil. The radiophytoremediation experiment
was designed according to the Randomized Complete Block Design (RCBD). The grasses were
grown in troughs filled with soil mixed with a known specific activity of 134Cs. Initial Cs activity and
activity after different cultivation time intervals of 1, 3, 6 and 9 months were analyzed using gamma
spectrometer direct measurement. The results showed the uptake of caesium by Napier and Vetiver
after 9 months with the transfer factors (TF) were 4.70 and 6.25, respectively. The remediation of
caesium from the contaminated soil during the study period was 98.08% for Napier and 98.21% for
Vetiver. Both grasses have been found to accumulate caesium, with Vetiver accumulating higher
than Napier. Thus, the present study suggests that Vetiver could be used as a potential plant for
radiophytoremediation of caesium.
Stevia rebaudiana Bertoni is a perennial herb that belongs to the family of Asteraceae. It is a
natural sweetener plant known as sweet leaf, which is estimated to be 300 times sweeter than cane
sugar. In this study, micropropagation and in vitro mutagenesis of this natural herb was
successfully conducted. It was found that shoot tips on MS medium supplemented with 1 mg/l
Kinetin showed the highest shoot induction and multiplication after 3 weeks of culture
(5.50±1.95a). Radiosensitivity test was conducted to identify the dose that killed 50% of the
irradiated explants (LD50) for in vitro stevia shoots and to select effective doses to be used for the in
vitro mutagenesis. Shoot tips were irradiated with acute and chronic gamma radiation at 0, 10, 20,
30, 40, 60, and 80Gy. At 60 Gy and 80 Gy, all treated shoot tips were not survived. In this study,
LD50 for the stevia was estimated at 29 Gy for acute irradiation and 45 Gy for chronic irradiation.
The effective doses were selected at 10, 20, 30 and 40 Gy. These selected doses were applied for the
in vitro mutagenesis of the stevia shoots
Carbon-11 labeled radiotracers, such as 11C-acetate and
11C-palmitate are widely used in positron
emission tomography (PET) for noninvasive evaluation of myocardial metabolism under varied
physiological conditions.These tracers are attractive probes of tissue physiology, because they are
simply radiolabled versions of the native biochemical substrates. One of the major metabolites
generated by these tracers upon the administration is 11CO2 produced via the citric acid cycle. In
quantitative modeling of
11C-acetate and
11C-palmitate PET data, the fraction of blood
11C
radioactivity present as
11CO2 needs to be measured to obtain a correct radiotracer arterial
input function. Accordingly, the literature describes a method whereby the total blood
11C-activity
is counted in blood samples treated with base solution, while the fraction of
1 1CO2 is measured
after the blood is treated with acid followed by a 10 minutes gas-purge. However, a detailed
description of the experimental validation of this method was not provided. The goal of this study
was to test the reliability of a 10 minute gas purging method used to assay
11CO2 radioactivity in
blood
Heel Effect is the well known phenomena in x-ray production. It contributes the effect to image
formation and as well as scattered radiation. But there is paucity in the study related to heel effect.
This study is for mapping and profiling the dose on the surface of water phantom by using mobile
C-arm unit Toshiba SXT-1000A. Based on the result the dose profile is increasing up to at least
about 57% from anode to cathode bound of the irradiated area. This result and information can be
used as a guide to manipulate this phenomenon for better image quality and radiation safety for
this specific and dedicated fluoroscopy unit.
Assessing performance and genetic diversity of the wild material of oil palm is important for
under- standing genetic structure of natural oil palm populations towards improvement of the
crops. This in-formation is important for oil palm breeding programs, and also for continued exsitu
conservation of the germplasm and breeding program in Malaysia. Mutation induction is one
of the approaches in creating variants for selection in the breeding program. In this study, the
effect of irradiated pollen towards pollen viability, bunches formation and number of
parthenocarpic fruits were evaluated. Elaies guineensis Jacq. pollens were exposed to series of
acute gamma radiation at dose 0, 10, 20, 40, 50, 100, 200, 300, 500, 100 and 2000 Gy . Pollen
viability and pollen tube formation were disrupted in which unable the pollen to reach the ovule.
At this stage, embryo was aborted towards formation of parthenocarpic fruits and rotten bunches.
The study suggested that at low levels of irradiation i.e. < 200 Gy, generative nucleus partially
damage and it is still maintaining capacity of fertilizing the egg cells for hybridization. It is
important for breeders in understanding this finding towards novel variants of oil palm via
mutation induction
The remote measurements of radiation level at an identified location, are not only important for
collecting data or monitoring radiation level per se, but also crucial for workers who deal with
radiation sources. A device for checking an on-site radiation level has been developed quite a
long time ago under the name of Geiger Muller and widely known as a Geiger counter. The
reading of the output can be seen on the device on-site and on real-time basis. Nowadays, with
the fast evolution of computer and networking technology, those reading not only can be read
real-time but also from a remote location that makes workers able to enter the risky area more
safely. The collected data reading also can be analyzed for predicting the future trending
pattern. The data is transferred from the monitoring devices to a server through a network. This
paper discusses about several critical issues on the design, implementation and deployment that
relates to the devices, interface programs, hardware and software that allow all parameters such
as radiation levels reading and the timestamp of the data-logging can be collected and stored in
a central storage for further processes. The compatibility issue with regards to technology
change from the previous system will also be discussed. The system has many advantages
compared to previous system and conventional method of doing the area monitoring in term of
sustainability and availability.
Pulse Shaping Amplifier (PSA) is an essential component in nuclear spectroscopy system. This
amplifier has two functions; to shape the output pulse and performs noise filtering. In this paper,
we describe the procedure for the design and development of a pulse shaping amplifier which can
be used in a nuclear spectroscopy system. This prototype was developed using high performance
electronics devices and assembled on a FR4 type printed circuit board. Performance of this
prototype was tested by comparing it with an equivalent commercial spectroscopy amplifier (Model
Silena 7611). The test results showed that the performance of this prototype was comparable
to the commercial spectroscopic amplifier.