The satisfaction and perception of Provisionally Registered Pharmacists (PRP) towards their internship training in the Ministry of Health, Malaysia facilities: A national survey

Syed M Haq AH 1 , Md Yusof FA 2 , Chan PL 3 , Chok MCF 4 , Phua GSY 5 , Teoh CJ 6 Show all authors , Yaacob N 7 , Azmi Y 8 , Osman NA 9 , Paiman AF 10 , Abu SF 11 , Othman NA 12 , Abd Kadir S 13 , Mokhtar Ahmad K 14

Affiliations 

  • 1 Pharmaceutical Services Division, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: rndfarmasi@moh.gov.my
  • 2 National Pharmaceutical Regulatory Agency, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia
  • 3 Pharmaceutical Services Division, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: chanpl@moh.gov.my
  • 4 Pharmaceutical Services Division, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: maryccf@moh.gov.my
  • 5 Department of Pharmacy, Sultanah Bahiyah Hospital, KM6, Jalan Langgar, Alor Setar, Kedah 05460, Malaysia. Electronic address: gsy.phua@gmail.com
  • 6 Department of Pharmacy, Seberang Jaya Hospital, Jalan Tun Hussein Onn, Seberang Jaya, Pulau Pinang 13700, Malaysia.. Electronic address: tcj@moh.gov.my
  • 7 Pharmaceutical Services Division, Melaka State Health Department, Tingkat 3, Wisma Persekutuan, Jalan Business City, Bandar MITC, Melaka 75450, Malaysia. Electronic address: noorazlindayc@moh.gov.my
  • 8 Pharmaceutical Services Division, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: yusmizazmi@moh.gov.my
  • 9 Pharmacy Board of Malaysia, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: nurulafifah@moh.gov.my
  • 10 Pharmacy Board of Malaysia, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: farhanpaiman@moh.gov.my
  • 11 Pharmaceutical Services Division, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: siti_fauziah@moh.gov.my
  • 12 Department of Pharmacy, Sungai Buloh Hospital, Jalan Hospital, Sungai Buloh, Selangor 47000, Malaysia. Electronic address: nuruladha@moh.gov.my
  • 13 Pharmacy Board of Malaysia, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: salwa@moh.gov.my
  • 14 Pharmaceutical Services Division, Ministry of Health Malaysia, Lot 36, Jalan Universiti, Petaling Jaya, Selangor 46350, Malaysia. Electronic address: pfkama@moh.gov.my
Curr Pharm Teach Learn, 2018 07;10(7):854-874.
PMID: 30236423 DOI: 10.1016/j.cptl.2018.04.005

Abstract

BACKGROUND: The pharmacy internship program is designed to provide comprehensive training for interns to perform various roles in pharmacy practice. In Malaysia, the current internship program has been in place since 2004 in public health facilities, but has never been extensively evaluated.

AIM: To assess the level of job satisfaction and perception of Provisionally Registered Pharmacists (PRP) towards the internship training provided.

METHODS: A cross-sectional nationwide survey was conducted amongst all PRPs undergoing training between December 2015 and February 2016 to assess their level of job satisfaction and perception towards the training requirements stipulated by the Pharmacy Board of Malaysia.

RESULTS: A total of 733 PRPs participated in the survey and the response rate was 95.8%. On the basis of the response received, 92.5% (n = 678) felt that the one year training period was 'just nice', 30.5% (n = 223) felt that the logbooks were 'too complicated', and 33.2% (n = 241) said the targets set by the Pharmacy Board of Malaysia were 'too high'. On a scale of 1 to 5, respondents rated 3.32 (SD 0.54) for mean score of job satisfaction. Significant factors influencing mean score of job satisfaction were: perceived fairness at the work place; perceived self-competence after one year of training; preceptors' competence; and pharmacy as a chosen career pathway.

CONCLUSION: Intern pharmacists were fairly satisfied with the internship training in government facilities in the Ministry of Health, Malaysia. A review of the internship logbooks and the practicality of targets set by the Pharmacy Board warrant further improvement.

* Title and MeSH Headings from MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine.

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