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  1. Fulltext The advantages of using concept mapping notes in classroom teaching
    Rusnani Ab Latif, Akehsan Hj. Dahlan, Zamzaliza Ab Mulud, Mohd Zarawi Mat Nor
    Malaysian Journal of Medical Research, 2018;2(1):37-48.
    MyJurnal
    Introduction: The teacher centered approach is a teaching and learning strategy has been practiced
    traditionally for long in the classroom. Through this strategy the teacher plays an important role, while the
    students only act as spectators, the interaction between students and teachers is only one way. In this study, the
    concept mapping notes was added in teaching and learning methods during classroom teaching. Concept
    mapping is one method of teaching that encourages students to becomes independent learner, critical thinking
    and competent in their work.

    Methodology: This study was carried out in Kolej Kejururawatan Kubang Kerian (Kelantan), and Kolej
    Kejururawatan Pulau Pinang. The respondents were selected using simple random sampling. There were 109
    respondents. The respondents were given 40 minutes to develop the concept mapping notes.

    Results: The activity of the students in the teaching is certainly a positive sign towards achieving their
    learning. The example of variety concept maps construct done by the students are highly creative and
    innovative.

    Conclusion: Students should take responsibility for their own learning. However, that is a role of a educator
    to choose the best teaching method to makes the learning become meaningful and effective toward the student
    cognitive structure that will help them to understand the topic those were taught.
    Matched MeSH terms: Surveys and Questionnaires
  2. Fulltext Factors influecing customer's trust in online shopping among executives in a bank
    Nadiah Tasin
    Malaysian Journal of Social Sciences and Humanities, 2017;2(3):47-60.
    MyJurnal
    Having many advantages that traditional shopping lack of, online shopping is now enjoying its
    predominance and rapid development in Malaysia. In many previous researches, focus has been found
    in the relationship between consumer trust and its antecedents. The objective of this study is to
    examine some factors affecting consumer trust in Malaysia as well as to investigate the relationship
    between trust and purchasing decision. A questionnaire was distributed among bank employees of
    CIMB Bank Berhad. Correlations and regressions were used in analyzing the data. This paper provides
    evidence that trust in online shopping is built on information quality, online consumer review and site
    quality. It also proves that trust contributes to the online purchasing decision.
    Matched MeSH terms: Surveys and Questionnaires
  3. Fulltext Survey dataset on Muslim's religiosity, Muslim personality and work behavior
    Adnan AAZ, Khan NR, Rosdi SAB, Yunus NKY, Ghouri AM, Haq MA
    Data Brief, 2018 Dec;21:1880-1885.
    PMID: 30519611 DOI: 10.1016/j.dib.2018.10.169
    Data were collected from administration officers ranging from middle-management to top management of the five universities of Malaysia. The data was collected through a standardized and structured questionnaire. The variables of the study were religiosity, personality and work behavior of Muslims. Muslim work behavior construct formulated on the basis on collected data.
    Matched MeSH terms: Surveys and Questionnaires
  4. The datasets of factors influencing adoption of electric Cars in Malaysia: A structural equation modelling (SEM) analysis
    Khazaei H
    Data Brief, 2019 Dec;27:104644.
    PMID: 31687445 DOI: 10.1016/j.dib.2019.104644
    The datasets designated in this article were obtained as a result of 10 months of data collection, carried out between august 2017 and May 2018 in Kuala Lumpur, Malaysia. The aim of study was to evaluate the factors Influencing adoption of battery electric vehicles (BEVs) in Malaysia. The data were collected from University Technology Malaysia (Kuala Lumpur campus) and five different companies in Kuala Lumpur. A total of 500 questionnaires were distributed and 322 questionnaires were obtained. After data screening, 312 datasets were analysed. Respondents of the study were postgraduate students, university lecturers and top to low level managers.
    Matched MeSH terms: Surveys and Questionnaires
  5. Fulltext Kecerdasan emosi dan motivasi kerja dalam kalangan subordinat MARDI
    Amira W, Muhammad Ajib Abd R, Fatimah Y
    Jurnal Psikologi Malaysia, 2016;30:52-60.
    The objective of this study is to identify whether emotional intelligence among employees between grades N17 to N27 substantially affects their work motivation in the organisation of Mardi. This study used the instruments of Emotional Competence Inventory (ECI) and Employee Performance Measure. Data were collected by using questionnaires that were distributed to 50 staffs in Human Resources Management Division, Headquarters of MARDI, Serdang, Selangor. The results of correlation analysis showed that the relationship between emotional intelligence and motivation among employees in Grade 17 to 27 that are working in MARDI is not significant. In addition, the different levels of emotional intelligence according to their positions were not significant, however, for different levels of self-motivation by grade showed a significant and positive relationship. The research findings can give a good benefit to MARDI Division Human Resources Management in the effort of improving the quality of work and services among support staffs.
    Matched MeSH terms: Surveys and Questionnaires
  6. Fulltext Vision-Based Traffic Sign Detection and Recognition Systems: Current Trends and Challenges
    Wali SB, Abdullah MA, Hannan MA, Hussain A, Samad SA, Ker PJ, et al.
    Sensors (Basel), 2019 May 06;19(9).
    PMID: 31064098 DOI: 10.3390/s19092093
    The automatic traffic sign detection and recognition (TSDR) system is very important research in the development of advanced driver assistance systems (ADAS). Investigations on vision-based TSDR have received substantial interest in the research community, which is mainly motivated by three factors, which are detection, tracking and classification. During the last decade, a substantial number of techniques have been reported for TSDR. This paper provides a comprehensive survey on traffic sign detection, tracking and classification. The details of algorithms, methods and their specifications on detection, tracking and classification are investigated and summarized in the tables along with the corresponding key references. A comparative study on each section has been provided to evaluate the TSDR data, performance metrics and their availability. Current issues and challenges of the existing technologies are illustrated with brief suggestions and a discussion on the progress of driver assistance system research in the future. This review will hopefully lead to increasing efforts towards the development of future vision-based TSDR system.
    Matched MeSH terms: Surveys and Questionnaires
  7. Fulltext A pilot survey on knowledge,attitude and practice towards the Islamisation of knowledge as perceived by the staff of Kulliyyah of Allied Health Sciences, International Islamic University Malaysia
    Intan Azura Shahdan
    International Medical Journal Malaysia, 2018;17(101):77-82.
    MyJurnal
    This preliminary study investigated the: (i) level of knowledge, attitude and practice (KAP) among members of Kulliyyah of Allied Health Sciences (KAHS), International Islamic University Malaysia (IIUM) regarding Islamisation of knowledge (IOK); (ii) correlation of KAP and IOK with the duration of service and level of exposure to IOK-related activities; (iii) comparison of KAP between departments in KAHS towards the understanding of IOK, and (iv) level of KAP in IOK between KAHS academics and non-academic staff. Since studies on the integration of religious worldview in health sciences faculties are scarce, this study will be investigating the effectiveness of IOK programmes at the faculty level. A total of 74 staff participated in the study. The response rate was 65.5% out of 113 distributed questionnaires. All respondents have average knowledge (50±28%) in IOK and showed positive attitude (78±32.5%) towards IOK. The knowledge of Islamisation in KAHS correlates positively with the duration of service (p
    Matched MeSH terms: Surveys and Questionnaires
  8. Beberapa Hasil Penyiasatan Geofizik di Kawasan Bachok, Kelantan (Results on Geophysical Survey of Areas in Bachok, Kelantan)
    Abd. Rahim Samsudin, Umar Hamzah, Abd. Ghani Rafek, Haryono
    Sains Malaysiana, 1996;25.
    The whole Bachok area is covered by alluvial deposit. The alluvium has three aquifers at depth of 0 - 5, 15 - 30 and 40 - 60 meters below surface. Preliminary geophysical surveys including seismic refraction, reflection and resistivity techniques have been carried out to investigate thickness and depth of the aquifers, depth of bedrock and the salinity of the underground water. Results show that the position of first aquifer has been well determined by seismic refraction technique. Whereas the details of deeper aquifers and the bedrock have been determined by seismic reflection techniques. Geoelectrical resistivity low obtained for the first aquifer suggest that it could be due to either salt water intrusion or the presence of marine clay.
    Keseluruhan kawasan Bachok merupakan endapan aluvium. Endapan ini mempunyai tiga akuifer pada kedalaman 0 - 5 meter, 15 - 30 meter dan 40 - 60 meter. Kajian geofizik pada tahap awal yang merangkumi aspek seismos biasan, seismos pantulan dan kerintangan geoelektrik telah dilakukan untuk menyiasat ketebalan dan kedalaman akuifer, kedalaman batu dasar dan kemasinan air tanah. Hasil kajian menunjukkan bahawa teknik seismos biasan telah dapat menghasilkan maklumat mengenai kedudukan akuifer pertama. manakala teknik seismos pantulan menghasilkan maklumat terperinci mengenai akuifer kedua dan ketiga serta batu dasar. Nilai kerintangan geoelektrik rendah bagi akuifer pertama menunjukkan sama ada disebabkan oleh intrusi air masin atau kehadiran lempung samudera.
    Matched MeSH terms: Surveys and Questionnaires
  9. Penilaian Kualiti Jasad Batuan di Terowong Kedua Genting Sempah, Selangor Darul Ehsan (Rock Mass Quality Evaluation of the Second Tunnel at Genting Sempah, Selangor Darul Ehsan)
    Abdul Ghani Rafek, Khairuddin Nordin
    Sains Malaysiana, 1997;26.
    The new Genting Sempah tunnel represents an important part of the widening and upgrading of the main east-west road link between Kuala Lumpur on the west coast and Kuantan on the east coast of Peninsular Malaysia. The new tunnel is located between 18m to 30m north of the existing (old) tunnel which was constructed in 1975 and has a similar alignment. Engineering geological investigations and site characterization for the construction of the new tunnel were carried out in 1994 with drilling, aerial photograph interpretation, surface geological mapping, geophysical surveys and laboratory testing. Rock mass classification was carried out based on the Q classification system of Barton et at. (1974). Based on this classification, it was predicted that for the tunnel zone, 8.6 % of the length of the tunnel consisted of rock mass classified as very poor i.e. type two, 82.8% as extremely poor, i.e. type three and the remaining 8.6% as exceptionally poor, i.e. type four. Excavation of the tunnel between March 1995 and September 1996 together with engineering geological logging and rock mass classification revealed the following; type two, very poor 6.3%, type three, extremely poor 89.9%, type four, exceptionally poor 3.8%. These results show the general validity of the prediction of the rock mass quality.
    Terowong kedua Genting Sempah merupakan suatu bahagian utama dalam pembesaran dan peningkatan taraf jalan timur-barat utama yang menghubungi Kuala Lumpur di pantai barat dan Kuantan di pantai timur Semenanjung Malaysia. Terowong kedua berkedudukan 18 m hingga 30 m ke utara terowong lama yang dibina pada tahun 1975 dan mempunyai penjajaran yang sama. Penyiasatan geologi kejuruteraan dan pemeriksaan tapak pembinaan terowong kedua dilaksanakan pada tahun 1994 dengan penggerudian, pentafsiran fotograf udara, pemetaan geologi permukaan, survei geofizik dan ujian makmal. Pengelasan kualiti jasad batuan dilakukan berdasarkan sistem pengelasan Q oleh Barton et al. (1974). Hasil pengelasan ini di zon terowong meramalkan 8.6% panjang terowong baru terdiri daripada jasad batuan berkualiti sangat rendah, iaitu jenis dua, 82.8% berkualiti tersangat rendah, iaitu jenis tiga manakala 8.6% panjang terowong terdiri daripada jasad batuan berkualiti luarbiasa rendah, iaitu jenis empat. Penggalian terowong di antara Mac 1995 dan September 1996 dengan rakaman geologi kejuruteraan dan pengelasan jasad batuan semasa penggalian menghasilkan keputusan seperti berikut; jenis dua, berkualiti sangat rendah 6.3%, jenis tiga, berkualiti tersangat rendah 89.9%, jenis empat, berkualiti luar biasa rendah 3.8%. Keputusan
    Matched MeSH terms: Surveys and Questionnaires
  10. Kesejahteraan psikologikal Orang Asli di Pertak dan Gerachi Jaya
    Desa A, Ahmad A, Sharkawi Z
    Jurnal Psikologi Malaysia, 2009;olume 23:19-25.
    This study explores whether differences in levels of psychological well-being exist between the Orang Asli in Pertak and those in Gerachi Jaya. Field studies were conductecl on orang Asli in both these villages by using structured interviews. Psychological well-being questionnaires were modified by the researcher based on the Psychological Well-being Scale (Ryff 1989). Psychological well-being was measured in terms of autonomy, control environment, personal development and positive relationships. This study involved 40 Orang Asli from Gerachi City and 35 Orang Asli from Pertak. Data were analyzed with SPSS software using t-tests. Results show that the levels of psychological well-being between the two groups were not significantly different (t= 0.339, k> 0.05). Implications are also discussed.
    Matched MeSH terms: Surveys and Questionnaires
  11. Fulltext Pengaruh personaliti lima faktor terhadap tingkah laku kewargaan organisasi (TKO) dalam kalangan guru
    Nur Farhah Mohd S, Fatimah wati H
    Jurnal Psikologi Malaysia, 2018;32:136-147.
    Studies on the organisational citizenship behaviour (OCB) is still new in Malaysia, especially among teachers. The importance of OCB in an organisation has been proven to improve individual performance and productivity. Meanwhile, personality plays an important role in influencing OCB. Therefore, this study will identify whether a teacher's personality influences OCB. This quantitative study was carried out by collecting data from a questionnaire distributed to 287 people that consists of teachers from SBT (High Performance Schools) and daily schools in primary schools around Putrajaya. The Big Five Inventory Instrument by John and Srivastava (1999) is used to measure the five-factor personality and the measurement scale of Organizational Citizenship Behavior (OCB) by Podsakoff et al. (1990) to measure OCB. Data was analysed by multiple regression using Statistical Package for Social Science version 23. The results showed that neuroticism, agreeableness and openness influenced OCB among teachers as a whole. The impact of this study can help the MOE identify the characteristics of the candidate teachers who match the OCB required in the selection and placement of teachers. The MOE can also devise self-awareness intervention modules to maintain and improve OCB among teachers. Future studies need to examine the influence of personality upon the more specific OCBs so that the performance of teachers is always maintained at its peak.
    Matched MeSH terms: Surveys and Questionnaires
  12. Pengaruh kepimpinan LMX terhadap tingkah laku kewarganegaraan keselamatan dalam kalangan bukan eksekutif
    Abdullah HM, Khairudin R, Fatimah wH
    Jurnal Psikologi Malaysia, 2014;olume 28:88-97.
    This study was carried out to determine the influence of LMX towards the SCB worker dimension in a national automotive company in Malaysia. There were 360 respondents from the automotive company involved in this study. Data collected from respondents were analysed using descriptive (demographic frequencies) and inferential statistics (correlation and regression analysis). The results showed that one of the four independent variables has a positive influence on SCB. In terms of the demographic factors, none of the variables (age, gender and period of service) made any significant difference on LMX and SCB, except the position category. Further suggestions regarding LMX and SCB are discussed based on the findings.
    Matched MeSH terms: Surveys and Questionnaires
  13. Fulltext Perkaitan tekanan psikologikal, tingkah laku hoarding dan kesihatan mental dalam kalangan wanita bekerjaya
    Mohd Suhaimi M, Salina N, Nasrudin S, Norulhuda S, Soraya Mohd T
    Jurnal Psikologi Malaysia, 2018;32:80-93.
    Hoarding merupakan tingkah laku individu mengumpul dan menyimpan barang secara berlebihan dan seringkali melibatkan barang yang tidak perlu. Tingkah laku hoarding merupakan sejenis penyakit mental di bawah kecelaruan obsesif-kompulsif menurut Diagnostic Statistical Manual of Mental Disorders (DSM-5). Individu yang mengalami tingkah laku hoarding ini tidak dapat menjalani kehidupan seharian secara normal dan mengalami masalah mental. Artikel ini bertujuan untuk mengenal pasti tahap kesihatan mental yang membawa kepada tingkah laku hoarding dalam kalangan wanita bekerjaya. Seramai 150 orang responden telah dipilih secara persampelan mudah untuk menjawab satu set borang soal selidik yang mengandungi tiga jenis instrumen iaituGeneral Health Questionnaire (GHQ12), Hoarding Rating Scale (HRS), dan Mental Health Inventory (MHI). Hasil kajian ini mendapati bahawa majoritiwanita bekerjaya di sekitar Bangi, Selangor mempunyai tahap hoarding yang rendahiaitu sebanyak 83.3 peratus. Manakala sebanyak 16 peratus mempunyai tahap hoarding yang sederhana dan hanya seorang responden yang mempunyai tahap hoarding yang tinggi. Majoriti responden mempunyai tahap kesihatan mental yang sederhana dan hanya 12 peratus responden yang mempunyai tahap kesihatan mental yang tinggi. Didapati wujudnya hubungan yang signifikan antara tingkah laku hoarding dengan tahap kesihatan mental. Kajian ini menunjukkan terdapat kecenderungan responden kajian mengalami masalah mental akibat tingkah laku hoarding. Tingkah laku hoarding perlu dikawal dalam kalangan wanita yang bekerjaya agar mereka mencapai tahap kesihatan mental yang baik. Tingkah laku hoarding mempunyai kesan negative kerana ia memberi impak besar ke atas keupayaan seseorang untuk berfungsi secara produktif.
    Matched MeSH terms: Surveys and Questionnaires
  14. Application of spectral analysis of surface waves (SASW) method: rock mass characterization
    Goh T, Abdul Rahim Samsudin, Abdul Ghani Rafek
    Sains Malaysiana, 2011;40.
    A geotechnical study needs to be carried out to determine the engineering parameters of the rock mass at the project site in executing construction projects such as tunnels, dams, highways and buildings. Design and safety factor of the construction are highly dependent on soil and rock engineering parameters which are usually determined by in-situ test such as Standard Penetration Test (SPT) and seismic tests. The SPT test which normally involves drilling and laboratory works always incur high operating cost, while seismic tests on the other hand are fast, cheap, non-destructive and an easy to operate method for rock mass characterization. The spectral analysis of surface waves (SASW) method is an in situ and non-destructive measurement that is rapid and cost effective. The aims of this study were to determine Rock Quality Designation (RQD) value, excavation classification analysis as well as site characterization by using the SASW method. WinSASW 3.1.3 was used for inversion processing of the SASW data to produce shear wave velocity (Vs) versus depth profiles. The profiles were then analyzed and correlated with rock mass engineering geological parameters such as RQD and site characterization as well as excavation classification of rock mass. Twenty (20) SASW tests were conducted on the granitic rock mass and four (4) SASW tests were conducted on a cut hill slope of metasedimentary rocks. RQD values were computed based on shear wave velocities and ultrasonic velocities of intact (fresh) rock. The differences between RQD obtained from SASW method and those from discontinuity survey were found to be less than 10%. Excavation classification for granitic rock mass at JKR Quarry was empirically determined using both SASW and ultrasonic velocities as well as RQD value of the rock mass. Site characterization for metasedimentary rocks mass at Bukit Tampoi was determined based on shear wave velocities from SASW method.
    Matched MeSH terms: Surveys and Questionnaires
  15. Fulltext Kefungsian keluarga dan perkaitannya dengan motivasi pencapaian: satu kajian di kementerian sumber manusia
    Ahmad Khairuddin Mohd G, Haikal Anuar A, Daniella M, Najwa Afiqa R, Nazuha S
    Jurnal Psikologi Malaysia, 2018;32:165-175.
    Family functioning and achievement motivation are two aspects that have been frequently discussed by psychologists. Findings from previous research found that both aspects are related to each other. The objective of this research was to identify the levels of family functioning and motivation achievements among civil servants from the Ministry of Human Resources. Besides that, this research intended to observe the influence of family functioning towards motivation achievement of the same sample. This research involved 945 respondents comprised of employees with different grades and position within the Ministry of Human Resource in which they were chosen via simple random sampling. The Family Functioning Style Scale (FFSS) was used to measure family functioning while the Cassidy and Lynn Achievement Scale (CLAM) was used to measure achievement motivation. Analysis was carried out using Statistical Package for Social Science (SPSS) version 22 on the data collected. Results showed that majority of the respondents were found to have high levels of family functioning, however, majority of the respondents reported average level of achievement motivation. Results also found that family functioning was influential to motivation achievement.
    Matched MeSH terms: Surveys and Questionnaires
  16. Identification of appropriate biodiversity indicators for ecologically sustainable forest management at national level
    Ahmet Tolunay, Ayhan Akyol
    Sains Malaysiana, 2015;44:159-166.
    Sustainable forest management (SFM) practices have started in 1999 in Turkey. A set of criteria and indicators, composed by the General Directorate of Forestry (GDF) on the basis of the criteria and indicators defined in the Pan-European and Near Eastern Processes, was enquired via a survey to serve this purpose. GDF tested the sustainability under the following titles: Situation of forest resources, biodiversity, health and vitality, production capacity and functions, protective functions and environmental and socio-economic functions. There were problems in identification and definition of SFM criteria and indicators. Biological diversity indicators has been selected, described and developed in this study. At this phase, the survey was completed upon receiving the views of the scientists interested in different dimensions of this topic as well as the views of other interest groups affiliated with forestry. As a result, there were 13 indicators that may be used as the basis of a regional or forest management unit level for the purpose of protecting, developing and maintaining biodiversity. Furthermore, these indicators are instruments, which may easily be used by relevant decision-makers in the management of forest resources in a more effective and productive manner.
    Matched MeSH terms: Surveys and Questionnaires
  17. Fulltext Acceptance of parenting style among adolescents and its impact on emotional intelligence development
    Abdul Adib A, Agnis S, Lailawati Madlan E
    Jurnal Psikologi Malaysia, 2017;31:78-89.
    Perkembangan kecerdasan emosi terbentuk hasil daripada pelbagai aspek dan salah satunya melalui sosial yang wujud dalam keluarga. Kajian ini bertujuan meneliti kesan penerimaan gaya keibubapaan terhadap perkembangan kecerdasan emosi remaja. Selain itu, kajian ini turut mengkaji perbezaan perkembangan kecerdasan emosi mengikut tempat tinggal dan jantina. Metodologi kajian yang digunakan adalah kaedah tinjauan dengan menggunakan soal selidik ke atas 255 orang pelajar sekolah menengah yang berusia 15 hingga 17 tahun. Satu set soal selidik digunakan dalam kajian ini yang terdiri daripada Parental Authority Questionnaire (PAQ) untuk mengukur gaya keibubapaan dan The Assessing Emotions Scale (AES) untuk mengukur kecerdasan emosi dalam kalangan remaja. Data dianalisis dengan perisian IBM Statistical Package for the Social Sciences (SPSS) versi 22 dengan menggunakan ujian regresi pelbagai dan ujian-t sampel bebas untuk mengkaji hipotesis yang telah dibina. Hasil keputusan menunjukkan penerimaan gaya keibubapaan autoritatif dan autoritarian secara signifikan memberi kesan terhadap perkembangan kecerdasan emosi remaja. Sebaliknya, gaya keibubapaan permisif pula tidak menyumbang kepada perkembangan kecerdasan emosi remaja. Selain itu, terdapat perbezaan perkembangan kecerdasan emosi mengikut tempat tinggal dan jantina. Implikasinya, pemilihan gaya keibubapaan yang bersesuaian amat penting kerana akan menyumbang kepada perkembangan kecerdasan emosi remaja dan seterusnya akan membentuk personaliti dan tingkah laku mereka.
    Matched MeSH terms: Surveys and Questionnaires
  18. Fulltext Relational aggression in sibling context: scale revision and factor analysis in a taiwanese sample
    Anna Ong WH, Sanggari K, Wirawahida Kamarul Z
    Jurnal Psikologi Malaysia, 2017;31:67-78.
    The Forms and Functions of Aggression Questionnaire is widely used to measure the aggressive behavior in the peer context by many researchers. This scale was developed by Little, Jones, Henrich, and Hawley in 2003. It consists of four principle dimensions of aggressive behavior: overt and relational aggression, instrumental and reactive aggression. The objectives of this study were (i) to evaluate the revised and translated version of this scale by CFA, (ii) to know the reliability of the model, and (iii) to prove the validity of the model. The Chinese version appears to be a valid and reliable instrument for the assessment of relational aggression against sibling. The resulting model will help future researchers, especially related to aggression in the sibling context.
    Matched MeSH terms: Surveys and Questionnaires
  19. Fulltext Survey dataset of Malaysian perception on rising cost of living
    Che Sulaiman NF, Sanusi NA, Muhamad S
    Data Brief, 2020 Feb;28:104910.
    PMID: 31890781 DOI: 10.1016/j.dib.2019.104910
    The introduction of good and services tax (GST) that has replaced the sales and services tax (SST) had contributed to the rising cost of living in Malaysia. The focus of this research was to present a data article on the response and perception of Malaysian households about the increasing cost of living. A descriptive research design was adopted in this study. Data were obtained from randomly selected 751 respondents of households across Malaysia. The data were collected through a structured questionnaire. Data analysis was carried out using tables and percentages. The findings show the negative perceptions of Malaysian households on the increase in the cost of living. There are various causes of the rising cost of living and can be inferred based on the perspective of income changes, price changes and patterns household consumption expenditure.
    Matched MeSH terms: Surveys and Questionnaires
  20. Fulltext Airport passengers' adoption behaviour towards self-check-in Kiosk Services: the roles of perceived ease of use, perceived usefulness and need for human interaction
    Taufik N, Hanafiah MH
    Heliyon, 2019 Dec;5(12):e02960.
    PMID: 31890945 DOI: 10.1016/j.heliyon.2019.e02960
    Purpose: The purpose of this paper is to examine the factors influencing passenger adoption and behaviour of self-service technology (SST) in airports. This study adopted the Theory Acceptance Model (TAM) and extended the model by including the need for human interaction (NI) construct in the study framework.

    Design/methodology/approach: The research framework is based on the theoretical concepts of SST usage from the inter-disciplinary field. Four hundred two questionnaires were collected from passengers who used the self-check-in kiosks in Kuala Lumpur International Airport (KLIA and KLIA2). The collected data were analysed using the structural equation modelling (SEM) technique.

    Findings: Different factors determine passengers' willingness and adoption of SSTs. Perceived ease of use and perceived usefulness significantly affect passenger adoption and behaviour of SSTs in airports. However, the passenger was much comfortable with the SST as the moderating effect of need for human interaction shows a negative result.

    Practical implications: The findings contribute to an understanding of how and why passengers use SSTs, which is critical from a customer relationship management (CRM) perspective. Better strategies can be developed to manage and coordinate SSTs delivery in the airport by understanding the passengers' experience from the self-check-in kiosks.

    Originality/value: This paper goes beyond the basic SSTs usage and intentions study by highlighting the nonimportance of human interaction in SSTs usage specifically by airport passengers.

    Matched MeSH terms: Surveys and Questionnaires
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