Affiliations 

  • 1 Sector for Evidence Based Healthcare, National Institutes of Health, Ministry of Health Malaysia, Setia Alam, Selangor, Malaysia
  • 2 Department of Psychiatry & Mental Health, Hospital Tengku Ampuan Rahimah, Ministry of Health Malaysia, Klang, Selangor, Malaysia
  • 3 Health Behavior Research Institute, National Institutes of Health, Ministry of Health Malaysia, Setia Alam, Selangor, Malaysia
  • 4 Department of Psychiatry & Mental Health, Hospital Kajang, Ministry of Health Malaysia, Kajang, Selangor, Malaysia
  • 5 National Centre of Excellence for Mental Health, Ministry of Health Malaysia, Cyberjaya, Selangor, Malaysia
PLoS One, 2025;20(3):e0319506.
PMID: 40096081 DOI: 10.1371/journal.pone.0319506

Abstract

BACKGROUND: Technostress is defined as a psychological state associated with the increased usage of advanced computer technologies on a daily basis. It is also defined as an anxiety feeling or mental strain due to excessive exposure or involvement with technologies.

AIM: This study aimed to determine the level of technostress associated with burnout and fatigue among healthcare workers (HCWs) in the state hospitals of Malaysia.

METHODS: A cross-sectional study was conducted from September 2022 to November 2023 among HCWs working in the 15-state hospitals in Malaysia. A standardized questionnaire was distributed among the HCWs in the state hospitals in Malaysia. The questionnaire contains information on socio-demography and topic-specific scales on technostress, burnout and fatigue.

RESULTS: A total of 1620 HCWs were included in the analysis, of which 244 (15%) have high level of technostress, 1089 (67%) have moderate technostress, and 287 (18%) have low technostress. Burnout, and fatigue were significantly associated with technostress. HCWs with moderate burnout were less likely to have high technostress compared to those with high burnout (B =  -0.993, 95% CI; 0.231 - 0.594; p

* Title and MeSH Headings from MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine.